GOOD QUESTIONS, GOOD ANSWERS
Everything you wanted to know about the box.
Blueberries? Gift messages? Shipping? Here’s a guide to how the Box Up ME experience is designed to work.
Building your gift
What are blueberries?
Blueberries are our in-box selection units. Choose a fixed-price box and use its included blueberries to select products. They aren’t a currency, points balance, or gift card.
How much does a box cost?
There are four tiers. The current prices and blueberry allowances appear at the beginning of the box builder. Individual items have blueberry values rather than separate dollar prices inside the builder.
Do I have to use every blueberry?
No. You can finish a box with blueberries left over if you’re happy with the selection. Unused blueberries aren’t refunded, transferable, or saved for a future box.
What is the free blueberry?
You may go one blueberry over the allowance at no additional charge. For example, if you’ve spent 16 of your 18 blueberries, you can add an item worth 3 and finish at 19.
Is the blueberry allowance the physical size of my box?
No. It is a value allowance. The items you select determine the size, weight, and protective packing requirements of your shipment.
Can I purchase items separately?
Not in the current custom-box experience. Individual product shopping may be added later; for now, select items as part of a gift box.
Orders and delivery
Can I send a box directly to someone else?
That’s the idea. At checkout, use the recipient’s delivery address and add a gift message in the builder. We plan to support one destination per configured box at launch.
Is gift packaging included?
Classic gift presentation is included in each tier. Premium presentation is an optional extra. Shipping and any applicable taxes are separate.
How much is shipping, and how long will it take?
Shipping charges depend on the contents and delivery address. We’re confirming available services and dispatch estimates before accepting live orders; detailed policies will be posted on our Shipping & Gifting page.
Are all the products made in Maine?
Not necessarily. Our concept includes products made in Maine, designed in Maine, and inspired by Maine. We intend to label those distinctions clearly on individual product listings.
Can I order boxes for a team or event?
Bulk and corporate gifting are possibilities we’re exploring. For now, get in touch if you have a larger project in mind.